MIRSAL 2 Complete Guide: Declaration Processing, E-Payment, and Customs Clearance

MIRSAL 2 is Dubai Customs' advanced electronic declaration processing system designed to sustain economic and social development while supporting legitimate trade. This comprehensive guide covers all key functions for customs brokers and traders.

System Overview

MIRSAL 2 enables electronic submission, tracking, and management of customs declarations. The system supports various declaration types and provides end-to-end processing from submission to clearance.

1. Declaration Clearance Process

The standard workflow follows these steps:

Submit Declaration - Enter all required information electronically

System Validation - Automatic checks for completeness and accuracy

Risk Assessment - Automated risk management evaluation

Customs Review - Officer review if required

Payment Processing - E-payment or traditional payment methods

Clearance - Final release authorization

2. Submitting a New Declaration

General Information Requirements:

Declaration type selection

Importer/Exporter details

Consignee/Consignor information

Customs broker identification

Personal customer registration (if applicable)

Declaration Types Available:

Import declarations

Export declarations

Transit declarations

Re-export declarations

Temporary admission

Personal effects declarations

Passenger declarations

Courier declarations

3. Shipping Details Entry

Required shipping information includes:

Bill of lading or airway bill number

Vessel or flight details

Port of loading and discharge

Container numbers and seal information

Gross and net weights

Package count and descriptions

For Outbound Shipments:

Destination country details

Exit port information

Transportation mode specifications

4. Invoice Details

Commercial invoice information requirements:

Invoice number and date

Supplier details

Item descriptions and quantities

Unit prices and total values

Currency specifications

HS Code classification for each item

Country of origin

5. Payment Details

The system calculates:

Customs duties based on tariff classification

Applicable taxes and fees

Any exemptions or preferential rates

Total amount payable

6. Tracking Declarations

Quick Search: Track using declaration number for immediate status

Advanced Search: Multiple search criteria including:

Date range

Declaration type

Importer/Exporter name

Customs broker

Status

Search Results Display:

Declaration status (pending, cleared, held)

Processing stage

Any customs queries or requirements

7. Responding to Customs Queries

More Info Query: Customs may request additional information. Users can view queries and submit responses through the system.

Additional Deposit/Fine Demand: If customs assessment differs from declared values, the system notifies users of additional amounts due.

8. Drafting Declarations

Save incomplete declarations as drafts

Return to complete and submit later

Retrieve and modify draft declarations

9. Amending Declarations

Search for submitted declarations

Initiate amendment request

Specify fields requiring changes

Provide justification for amendments

Submit for customs approval

10. Canceling Declarations

Search for declaration to cancel

Initiate cancellation request

Provide cancellation reason

Submit for customs approval

Note: Certain declarations cannot be canceled after specific processing stages

11. Printing Declarations

Generate official declaration prints

Print clearance certificates

Export documentation for record-keeping

12. E-Payment System

E-Payment Status Views:

Pending - Declarations awaiting payment

Initiated - Payment process started

Successful - Payment completed

Transaction History - Complete payment records

Initiating E-Payment:

Select declarations for payment

Choose payment method

Complete secure transaction

Receive payment confirmation

13. Currency Declaration

For passengers carrying currency above threshold amounts:

Submit new currency declaration

Capture personal/passenger details

Search and verify declaration status

Print acknowledgment receipts

14. Submit Acknowledgment

Perform acknowledgment using worklist

View acknowledgment status

Search using quick or advanced options

Accept or decline acknowledgments

View amendment and cancellation summaries

15. Courier Batch Declarations

For courier companies processing multiple shipments:

Enter courier batch information

Sign batch submission electronically

Track batch declarations

View cleared and rejected items

Print batch-wise declaration details

Batch Tracking Options:

Search by batch details

Search by individual declaration

View rejected declaration details

16. Account Statement

Access financial records:

Search statement of account

View payment history

Track deposits and refunds

Generate account reports

17. Print Vehicle

For vehicle-related declarations:

Initiate vehicle print function

Generate vehicle clearance documents

18. File Upload Utility

Create vehicle records through file upload

Batch processing capabilities

Streamlined data entry for high-volume users

Best Practices for MIRSAL 2 Users

Ensure all customer registrations are complete before declaration submission

Verify HS codes using tariff lookup tools

Keep supporting documents ready for upload

Monitor declaration status regularly

Respond promptly to customs queries

Maintain accurate records for audit purposes